Privacy Policy

Effective Date: 12/01/2024

Concord Shiva Murugan Temple (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app (the “App”), which is designed for event registration. By using the App, you agree to the collection and use of information in accordance with this policy.

1 Information We Collect

When you use the App, we may collect the following types of information:

Personal Information: We collect personal details such as your name, email and any other information you provide when registering for events through the App.
Device Information: We may collect information about the device you use to access the App, such as device type, operating system, browser type, and usage data.
Crash Data: In order to improve the functionality and performance of the App, we may automatically collect crash data and technical information if the App stops working unexpectedly or encounters errors. This data helps us identify and resolve issues, ensuring a better user experience.
User Feedback: You may have the option to send feedback regarding your experience with the App, including any issues or suggestions for improvement. If you choose to send feedback, you can optionally attach application logs and diagnostic information to help us investigate and resolve the issue. Providing this data is entirely voluntary.

2 How We Use Your Information

We use the information we collect for the following purposes:

To register you for events and manage event participation.
To send you event-related notifications, updates, and reminders.
To respond to your inquiries and provide customer support.
To improve the functionality and user experience of the App.
To comply with legal obligations and regulations.

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following situations:

Service Providers: We may use third-party service providers to help operate the App or support our nonprofit mission, such as email communication services or data hosting providers. These service providers are obligated to protect your information and may only use it for specific services we request.
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or legal process.

4 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive communications or participate in events, you can delete your account through the App.

5 Security

We take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6 Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

7 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8 Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Saiva Siddhantha Ashram

1803 Second St, Concord, CA 94519

public.relations@temple.org

(925) 326-1746